My thots

Happiness lives for those who cry, those who hurt, those who have searched, and those who have tried, for only they can appreciate the importance of people who have touched their lives. Love begins with a smile, grows with a kiss and ends with a tear. The brightest future will always be based on a forgotten past, you can't go on well in life until you let go of your past failures and heartaches.

Thursday, February 16, 2006

Up your service!

Yes! Up your service. How can you provide service even to strangers? How can we be potrayed as a service excellence person. Do you ever wonder?

Well, it is all depends on one's mentality? How this person is brought up? Is he is a pesimistic person or optimistic person?

SERVICE EXCELLENCE
  1. Criminal (Awful, horrible, yucks, sucks)
  2. Basic (E.g. you will reach your destination even if you got the worst taxi driver)
  3. Expected (E.g. you will reach your destination)
  4. Desired (E.g. you will reach your destination even w/o you telling the taxi driver the way)
  5. Suprising (E.g. The taxi driver help you with your heavy baggage out from his taxi)
  6. Unbelievable (E.g. The taxi driver actually send you home even you do not have enuf $$, and actually give you some $$ just in case)

Well, which category do I fall into? Well again depends on the job, the situation, the person.

If I don't like the person, but I do need to assist him. I assist with sulk face, or I will assist with the longest time period just to get to his nerves.

But if I am very busy, but this person is very nice to me, I will assist but maybe later.

If I am paid to provide service e.g. a salesperson, I have to smile & extend my greatest service even to the rudest ugliest attitude customers. Well, customer is always right.

Monday, February 06, 2006

Temper flare!!

I must say that sometimes certain things may agitate me. My temper may flare, but after sometimes, I will just cool down & don't even remember what was I flaring about.

Actually, it is something that I should control. Yup, some people just cannot take my temper.

What do I flare about?
- When someone actually accuse me of doing something that I did not.
- When someone has this yakede-yak face & attitude & look down on others.
- When someone suddenly come & scold me on the loudest voice.
- When someone so young, suddenly rush for a seat(when an elderly or someone handicapis just infront of the seat) in the public transport.
- When someone abuse cats, dogs, rabbits or any other pets.
- When I read about abuser.
- When I heard about supervisors not doing anything, know nothing, but ask others to do this & that.
& the list goes on & on & on...

See basically I flare about anything I guess, but it is just me..

Thursday, February 02, 2006

Baju, baju & more...

Smlm, bbual dgn my cuzzins. Maklum salah satu dah nak pakbing, pakbing. So kite yg lain kecoh ler.. Maklum kite ni mcm adik beradik rapat semcm. Mungkin sebab keluarga rapat dari kite kecik lagi. All are paternal cuzzins.. My dad kan ade 6 beradik. Lima lelaki, satu gal. They are like satu hati, tak pernah tinggi suara with each other. Paling2 kalo one tak suka ape the other katakan, he will just buat dek aje.. Mungkin dari situ, we as cuzzins are all very close.

Kalo ade je gathering, mesti satu2 cari corner untuk berciter, berlawak.. hehe.. seronok..

Anyway, smlm tu we were talking abt what to wear for the wedding. Like mine, all of them wore kain sari yg I bought. Seronok mcm cantik gitu. Sampai to makciks, semua pakai.. So yg ini we thot of wearing songket pulak.

At the same time, I was thinking of designing baju untuk dipakai mase dinner. Hehe.. ingatkan nak buat baju dari kain yg dah ade.. I got 6 kain, semua belum dijahit. Actually, I nak buat long dress dari salah satu kain tu. Tapi tak kesempatan sebab hubby selalu tak ajak gi JB tailor tu. Anyway, memang dia pun bising .. hehe.. ape taknya I buat aje baju banyak2 tapi pakainya sekali dua aje. Just got this habit to buat baju raya at least 5 every year. Next raya another 6 pasang to go again.

Sebab tu kalo org bukak my cupboard tu, baju kurung, kebaya, kebarung.. semua ade. Tapi gitu gatal nak buat lagi.. The last raya paling sedih sebab hubby kata cuma 3 aje.

E'eh teringat ade 1 baju belum pakai lagi.. hehe..